Devarth Patel
Cybersecurity + Automation
Building practical security tools, labs, and detection projects.
Get in TouchWork Experience
Kansas Memorial Union
E-Commerce Associate Lead
Jan 2024 — Jan 2026- Audited 500+ products per week across 300+ product categories, validating end-to-end listing integrity in Oracle NetSuite + CMS—including titles/descriptions, pricing, product attributes/variants, inventory/availability status, and category placement—to ensure accurate, consistent customer-facing listings.
- Performed structured discrepancy investigation when data didn’t match across systems: compared records between NetSuite, CMS, vendor feeds, and internal reference sources; identified the source of truth; flagged inconsistencies; and executed corrections to eliminate mismatches (pricing errors, missing attributes, incorrect availability, misclassified items).
- Used 8+ external systems/databases to verify and cross-check product information, troubleshoot exceptions, and resolve workflow blockers—supporting faster resolution when issues involved incomplete vendor data, conflicting values between systems, or missing required fields.
- Maintained and coordinated 40+ vendor relationships, serving as the point of contact for product updates, field requirements, and issue resolution; communicated data needs clearly, followed up on missing/inaccurate information, and ensured vendor inputs aligned with internal standards and publishing timelines.
- Managed day-to-day operational issues using a ticket/incident workflow: logged issues with clear reproduction steps, impacted SKUs/categories, suspected root cause, and recommended actions; escalated complex issues to the appropriate stakeholder (vendor/internal team) and tracked progress through closure.
- Authored 3 internal user guides (step-by-step SOPs) covering recurring processes and common failure points, standardizing how new employees handle audits, corrections, and escalations—reducing repeat errors and improving onboarding consistency.
Victorian Inn
IT Assistant
Sept 2020 — Dec 2023- Supported day-to-day hotel operations systems—including reservation/booking platforms and internal front-desk tools—with a focus on uptime, continuity, and reliable end-to-end workflows (booking → check-in → billing → check-out).
- Managed 3–4 third-party app integrations that powered reservations and operational workflows; monitored for failures, triaged outages/workflow breaks, identified where the process was failing (integration vs platform vs user workflow), and coordinated resolution to restore service quickly.
- Served as the point person for operational troubleshooting during high-impact issues: investigated errors affecting reservation creation, payment/billing sync, room assignment, and guest communications; escalated when needed and ensured fixes were validated before returning to normal operations.
- Maintained and validated 30+ guest records/day, ensuring accuracy and consistency across guest profiles, booking details, billing status, and check-in/check-out actions—reducing mistakes that could cause double bookings, incorrect charges, or guest experience issues.
- Documented incidents with clear root-cause summaries, steps taken, final fixes, and prevention measures; created repeatable handoff notes for front-desk staff and improved operational reliability by ~60% by reducing recurring workflow failures and speeding up issue resolution.
- Strengthened frontline handoffs by standardizing what staff should check during exceptions (booking mismatches, payment failures, missing fields), improving consistency across shifts and reducing dependency on ad-hoc troubleshooting.
Featured Projects
Security Onion Investigation
Security Onion 2.4 lab writeup exploring Zeek + Suricata telemetry.
Library Database
An SQL-based library database system for managing books, borrowers, transactions, and overdue tracking.
Buddy Allocator
Memory Allocation, the memory algorithm, and memory. Kernel needs to allocate memory for user-level applications and the kernel itself.
About Me
I’m Dev Patel, a cybersecurity-focused M.S. student who builds real-world security tools, labs, and automation. My interests center on detection engineering, network security, and scalable security workflows. Right now, I’m developing projects in traffic analysis, anomaly detection, and blue-team visibility.
